Demos

See it working in your world

Generic product demos show you features. These show you a complete interaction in your industry, on your systems, from the first ring to the logged wrap-up. Pick a vertical, or come at it from the technology.

01 — By Industry

Your vertical, your call patterns

Each walkthrough follows one real interaction end to end — the compliance rules, core systems, and call patterns that are specific to your sector, not a sanitized demo tenant.

/ 01

Patient scheduling, end to end

A patient calls to move an appointment. Watch the AI authenticate them, read the EMR, offer real openings, and hand a scheduler the full context when the request gets complicated.

  • EMR lookup
  • Appointment rebooking
  • Referral status
  • Human handoff
/ 02

Card dispute without the hold music

A cardholder reports fraud. The AI verifies identity, locks the card, loads recent transactions, and routes to a specialist who already knows the whole story.

  • Identity verification
  • Card controls
  • Dispute filing
  • Core banking read
/ 03

Outage surge, handled

What happens when 4,000 people call in ten minutes. Proactive outbound notifications, an outage-aware IVR, and queue containment that keeps the emergency line open.

  • Outage IVR
  • Proactive outbound
  • Queue containment
  • Billing self-service
/ 04

Peak season order support

A lost delivery on the busiest week of the year. Order lookup, carrier status, replacement or refund, and a fully logged wrap-up — without an agent re-keying anything.

  • Order lookup
  • Carrier status
  • Refund and replacement
  • Wrap-up automation
/ 05

Distributor and dealer support

A dealer checks stock and opens a warranty case in one call. ERP-connected availability, quote status, and a ticket that exists before the call ends.

  • ERP availability
  • Quote status
  • Warranty cases
  • Dealer routing
02 — By Technology

Or start from the capability

If you already know which piece of the stack you’re evaluating, come at it from that direction instead. Same deployments, different lens.

/ 01

Conversational IVR that transacts

Not a phone tree with a nicer voice. Authentication, lookups, and completed transactions against live systems — and a clean exit to a human the moment it should.

  • Voice and chat
  • Authentication
  • Transactions
  • Escalation logic
/ 02

Routing built around your business

Skills, queues, callbacks, and overflow behavior configured the way your operation actually runs — plus what a migration from an on-premise platform looks like in practice.

  • Omnichannel routing
  • Callback
  • Overflow
  • Migration path
/ 03

The screen pop and everything after

Customer history and suggested responses before hello, live transcription during, and an AI-drafted summary that closes the case without manual wrap-up.

  • Screen pop
  • Live transcription
  • Suggested responses
  • AI wrap-up
/ 04

Silvaware, connecting the stack

A walkthrough of our middleware engine connecting Webex to a CRM, an EMR, and a financial core — the same connectors, twenty years of hardening.

  • Salesforce
  • Epic
  • ServiceNow
  • Financial cores
/ 05

Executive to agent, one truth

The dashboards leadership opens on Monday and the ones supervisors watch all day, built on the same data — plus how the numbers feed back into coaching.

  • Executive view
  • Supervisor live
  • Agent scorecards
  • Power BI and Tableau
03 — Live Demo

Recorded is a preview. Live is the real evaluation.

A recording can’t answer “but what about our ERP?” In a live session we bring the platform up against your actual scenario and let your team interrogate it.

  • We build the scenario from your call flow — bring a recording or a transcript and we’ll model it.
  • Your systems, named up front — we tell you which connectors already exist and which need scoping.
  • Engineers in the room, not just sales — the people who would build it answer the hard questions.
  • You leave with a written summary — what it would take, in what order, with what dependencies.
Ready when you are

Bring us your hardest call flow

We’ll build the demo around it. No obligation, no slideware — a working walkthrough of your own scenario.